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Privacy Policy

Introduction

This Privacy Policy outlines how Hiyest collects, utilizes, and discloses your Personal Information when you visit or engage in transactions on our website.

Collecting Personal Information

When you interact with the Site, we gather specific information about your device, Site engagement, and details required to process your purchases. This information, known as “Personal Information,” uniquely identifies individuals. Below is an overview of the Personal Information we collect and its purpose:

Device Information

  • Examples of Personal Information Collected: Browser version, IP address, time zone, cookie details, viewed products, search queries, and Site interaction.
  • Purpose of Collection: Accurate Site loading, analytics for Site optimization.
  • Collection Source: Automated collection via cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor Shopify.

Order Information

  • Examples of Personal Information Collected: Name, billing/shipping address, payment details (including credit card numbers), email address, phone number.
  • Purpose of Collection: Fulfillment of product/services, payment processing, shipping arrangements, order communication, fraud screening, and tailored product/service information/advertising.
  • Collection Source: Provided by you during checkout.
  • Disclosure: Shared with our processors Shopify, Razorpay, Pickrr.

Customer Support Information

  • Examples of Personal Information Collected: Name, billing/shipping address, payment details (including credit card numbers), email address, phone number.
  • Purpose of Collection: Provision of customer support.
  • Collection Source: Provided by you.
  • Disclosure: Shared with our processor Shopify.

Sharing Personal Information

We collaborate with service providers to offer services and meet contractual obligations. Examples include:

  • Shopify: Powers our online store. Learn more about their data practices here.

Behavioural Advertising

Personal Information is used for targeted ads/marketing based on your interests:

  • Google Analytics: Assists in understanding Site usage. Review Google’s practices here. Opt-out here.
  • Advertising Partners: Information regarding Site use, purchases, and ad interactions may be shared.
  • Opt-out of targeted ads via Facebook and Google. Explore more opt-out options through the Digital Advertising Alliance.

Using Personal Information

We utilize your Personal Information to provide services, including product sales, payment processing, order fulfillment, and updates on new products/services/offers.

Do Not Track

We do not modify data practices upon detecting “Do Not Track” signals from browsers due to the lack of consistent industry standards.

Changes

This Privacy Policy may be periodically updated for operational, legal, or regulatory reasons. Check for updates to stay informed about our practices.

Contact

For more information about our privacy practices, queries, or complaints, contact us via: